Chatbot & Human
Resources
How can you lighten the load on your HR department by automating responses to recurring requests?
The benefits of HR chatbots:
Automates administrative tasks
Provide consistent and immediate answers
Relieve your internal teams’ workload
Offer personalised answers if connected to your company software
Easy to deploy on Teams
A turnkey HR chatbot
To make it easier to set up your HR chatbot, we’ve developed a ready-to-use HR knowledge base.
The HR expert chatbot includes :
+300 questions /answers
pre-written and customizable
20 HR topics
Leave and absences, health insurance, training, contracts, payroll, teleworking, etc.
+ integration of sector collective agreements
Personalized answers
Connection to your company’s software, such as HRIS or a ticketing tool
Social base included
Greetings and small talk
Chat with your employees wherever they are
To encourage adoption of your chatbot, it’s vital to deploy it across all channels where your users are, whether on mobile or desktop, or from an intranet site. This will make it easier and more natural for users to engage with your bot to find an answer to their question. Dydu bots can be queried from the market’s leading instant messengers and deployed on a wide range of CSMs.
Microsoft Teams
Slack
SharePoint
ServiceNow
We can integrate our solution with your human resources management information system to provide personalized responses to your company’s employees. Interconnection with your ticketing tool and chatbot enables you to pre-qualify user requests.
SAP
JIRA
Easyvista
Why you should choose Dydu
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
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FAQ
What is an HR chatbot and how does it work?
An HR chatbot is a virtual assistant designed to automate HR-related tasks, such as answering employee queries, helping with recruitment and facilitating request management. It works using artificial intelligence (AI) and natural language processing (NLP), enabling it to understand and respond to user queries in real time.
What are the advantages of using an HR chatbot in a company?
Using an HR chatbot offers several advantages:
- Time savings: Automation of repetitive tasks, enabling HR teams to focus on higher value-added tasks.
- Availability: Instant responses 24/7, improving employee satisfaction.
- Reduced costs: Less need for human intervention for routine queries.
- Improved employee experience: Quick and easy access to HR information.
What are the different uses of an HR chatbot?
The HR chatbot can be used in a variety of ways:
- Onboarding: Practical information, internal regulations, company policies, etc.
- Day-to-day assistance: consulting pay slips, requesting leave, booking training, consulting intranet pages or documents, etc.
- Change management: New regulations, health or social crisis, new software, etc.
- Employee satisfaction: Satisfaction survey, request for suggestions
- Sales support: Measurement of satisfaction and areas of concern
What types of questions can an HR chatbot handle?
An HR chatbot can handle a variety of questions, including:
- Questions about company policies: Leave, teleworking, benefits.
- Document requests: Salary slips, certificates of employment.
- Recruitment information: Application status, vacancy details.
- Technical support: Help in using internal HR tools.
What criteria should you consider when choosing an HR chatbot for your company?
When choosing an HR chatbot, consider the following criteria:
- Ease of integration: Compatibility with your existing HR systems.
- Customization: Ability to adapt the chatbot to your specific needs.
- Data security: Protection of sensitive employee information.
- Support and maintenance: Availability of reliable technical assistance.
Why choose Dydu as your HR chatbot solution?
Save time creating your HR chatbot with our dedicated HR knowledge base. The HR expert chatbot is a turnkey knowledge base comprising over 300 intentions (questions only) covering 20 common HR topics. 40% of the questions/answers are ready-to-use, while 60% can be completed or customized. You can also deactivate and/or add themes or questions!