Creating an HR chatbot may seem complex at first, but by following a few simple steps, you can quickly bring your project to fruition.
Steps to deploy an HR chatbot quickly :
👉 Defining the chatbot’s scope and objectives
The first step is to identify and frame the issues to be resolved, as well as establishing the main objectives and use cases. For example, knowing whether the chatbot will be primarily aimed at answering employees’ questions or directing them to the right internal resources.
👉 Selecting the right chatbot platform
It’s important to choose a chatbot platform that meets your specific HR needs. At Dydu, we offer comprehensive conversational agent solutions specifically designed for HR departments.
👉 Creating chatbot content and scripts
For the chatbot to be able to respond, it is mandatory to create a knowledge base for it. Developing the chatbot’s content and scripts is therefore a mandatory step. With Dydu’s HR expert chatbot and its pre-written knowledge base, you can configure your bot much more quickly, adapting it to your internal use cases.
👉 Internal chatbot testing
Before deploying the chatbot to employees, be sure to test it internally to check that it works properly and is easy to use.
👉 Chatbot deployment and communication
Once the chatbot is ready, deploy it and inform your employees of its existence. Show them how the chatbot can benefit them and how to get the most out of it.
For example, if your organization uses Teams as its communication platform, you can deploy your chatbot directly on this instant messenger for quick and easy employee adoption.
👉 Performance monitoring and continuous improvement
Monitor chatbot performance and gather feedback from employees. Use this information to make ongoing improvements.
To find out more about setting up an HR expert bot, take a look at our HR white paper!
