Voicebot, your intelligent voice assistant
A voicebot is a conversational agent capable of interacting with users by voice, from a computer or telephone.
Not to be confused with a callbot, which is specifically designed to handle telephone calls.
The advantages of the voicebot are numerous:
Accessibility
For people with disabilities, or who have difficulty reading, writing or typing on a keyboard, the voice brings greater autonomy.
Immediate availability 24/7
The voicebot can handle peak demand efficiently.
Personalization
Connected to the company’s tools, the bot provides customized answers.
AI voicebots in figures
%
resolution rate for first-level requests thanks to voicebots.
%
of companies used voice assistants or voice robots in their business by 2021.
%
of consumers used voice assistants for everyday tasks (search, orders, info requests) in 2023.
is the estimated market for voice assistants in 2025 (3x more than in 2020).
Voice at the heart of customer strategy
Advanced speech recognition
+90% of transcription accuracy
To improve the quality of recognition, we make different speech recognition systems coexist.
Our partners: Google, Microsoft, Meta, OpenAI, allomedia, etc.
Natural language processing
+90% of understanding rate
We reprocess speech recognition by the Dydu engine to improve natural language understanding, depending on context.
Ex: If you dictate a license plate number such as YR-123-PT, the bot should not understand “You are” but “Y” and “R”.
They set up a Dydu vocal chabtot
EDF has set up a voicebot on their website “EDF recrute”
EDF Recrute’s chatbot, IARA, saw the light of day in 2018. To meet its accessibility needs as part of its disability mission, EDF wanted to add a voice layer to its bot. 🤖🎙
It is therefore possible to interact with the bot, by speaking to it directly. The bot will also respond by voice 🔊
Why you should choose Dydu
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
01
Proprietary solution
Patented and optimized algorithms for +15 years
02
Security
✅ GDPR | Data hosted in France
03
No code
User-friendly back office :
no technical skills needed
04
Support
A dedicated representative provides support at every stage of the project
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FAQ
What is a voicebot?
A voicebot is a software agent that uses speech recognition and synthesis to interact with users in natural language. It can answer questions, provide information and perform automated tasks.
What do you call a software agent that dialogues with a user in natural language?
A software agent that dialogues with a user in natural language is called a voicebot or voice assistant. These agents use natural language processing (NLP) technologies to understand and respond to user requests.
What's the difference between a voicebot, a chatbot and a callbot?
What are the advantages of voicebots?
The advantages of voicebots (or voice chatbots) are numerous:
- 24/7 availability
- Reduced labor costs
- Reduced waiting times for customers
- Increased accessibility for the disabled
- Consistent, reliable responses
- Efficient management of peak demand
- Personalized interactions
- Data collection and analysis
- Automation of repetitive tasks
- Multilingual support
Can a voicebot be customized for a specific company?
Yes, voicebots can be customized to meet a company’s specific needs, including language, tone, predefined responses and integrations with internal company systems.