Transform your customer experience with conversational artificial intelligence!
Customer chatbots provide users with instant, 24/7 support, from simple information searches, order tracking, complaint management, to after-sales queries. You can reduce the number of customer service requests by adding a chatbot to your website and encouraging visitors to use your digital contact points! Simply identify the most frequent requests and delegate them to your chatbot. Your customers and leads will benefit from instant and personalised answers to questions about your products and services.
You can interconnect the bot with your internal software, such as your CRM, for a fully personalised experience! The tool can also be paired with live chat technology to escalate towards a human operator if needed, while keeping a record of the dialogue history. You can also opt for a phone (callbot) or voice (voicebot) version for greater accessibility.
Bots help customers and users move through your channels seamlessly. They ensure that you are constantly present, at key moments of their journey. They also maximise brand satisfaction and build loyalty. Customer chatbots are ideal for e-commerce, banking and insurance, restaurants, health professionals, real estate, public services or even tourism and transport.
