Large Language Models : A Strategic Asset for Businesses
Since the arrival of ChatGPT by OpenAI at the end of 2022, advances in AI have brought language models to the fore and accelerated their […]
Bots and Customer Service: How Can You Automate Without Dehumanizing?
While customers have gradually become accustomed to bots, brands are still trying to strike the right balance between automation and human support. Over the last […]
E-Commerce Chatbots: Optimizing the Customer Relationship?
Since the Covid-19 health crisis, we’ve entered a new era of consumption, where more and more purchases are made online.Consumer habits are changing, and customers […]
Workplace inclusion: could bots be part of the solution?
Workplace inclusion is at the heart of CSR policies and increasingly held to high standards. Inclusion should be a key part of any business’ global […]
Productivity, Reduced Costs, Customer Satisfaction… How Can Callbots Improve Customer Service ?
People often underestimate robots, yet they play an increasingly large role in our lives, especially at work. For example, more and more customer service departments […]
HR Chatbots : Can Robots Put People at the Heart of Organisations ?
We live in a highly digitalised world, in which modern technologies have become a way of life, and the collaboration between humans and robots a […]
Bots: Tools to Simplify Corporate Management
Bots can be valuable tools to lighten the workload and enable employees to be more autonomous and efficient. They are easy solutions to implement and […]
How Can You Reduce Your Bot’s Training Time?
When it comes to technologies using artificial intelligence, time is an essential aspect of their algorithm performance. Indeed, the concept behind these solutions is that […]