Crisis communication: the benefits of a chatbot
The current situation is completely unprecedented. A large part of the population is under lockdown, forced to work remotely, temporarily laid off or on reduced […]
Chatbots: how to be GDPR compliant
The General Data Protection Regulator came into effect on the 25th May 2018.
But, in practical terms, what procedures should be implemented to ensure you’re your conversational robot complies with the GDPR?
AI and chatbot in the e-commerce industry
The 100 billion mark is in sight! Over the last 15 years, the French e-commerce market has not stopped growing. It reached 92.6 billion euros […]
A chatbot for employees: what are the uses?
More and more companies are implementing conversational robots to make their employees’ daily lives easier. These robots primarily answer questions about human resources, but not […]
A bot via telephone? Everything you need to know about callbots
You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.
Chatbots phenomenon, a lasting fad ?
Automate repetitive tasks At what salary would you be willing to perform the same repetitive tasks? In “Les enjeux psychiques du travail” (mental issues of […]
Voicebots – simple gadgets or future technological revolution?
What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]
AI, a job destroyer? Really?
For a long time, we have enjoyed imagining a world in which robots and artificial intelligence come to replace man, from a functional, intellectual and even emotional standpoint. And in the worst case scenario, take control and try (in vain) to eradicate the human race. Thankfully, this is not the case.