Catégorie : Product / techno - page 2

There are a lot of players on the French and global bot market (chatbots, callbots, voicebots). There are more or less recent pure-players. More and […]

You’re interested in implementing a chatbot to improve user satisfaction and increase productivity, but you don’t know which software to choose among all the publishers […]

Over the past few years, remote working has become more and more widespread, increasing sharply since the beginning of the health crisis. Along with the […]

How can you improve your customer experience and strengthen support without increasing the workload for your customer services? By encouraging customers to be autonomous with […]

Simpler, clearer and more user friendly… The new version of dydu’s Bot Management System, Atria, makes creating and managing conversational robots easier than ever. This update is significant both in terms of ergonomics and technology.

Tone, text length, wording… Here are 10 good practices to consider before building your chatbot’s knowledge base !

The 100 billion mark is in sight! Over the last 15 years, the French e-commerce market has not stopped growing. It reached 92.6 billion euros […]

Since 2016, chatbots are increasingly present on apps and websites, whether commercial or service, and even on intranets. They are equipped with increasingly advanced functionalities; […]