10 tips to create editorial content for your chatbot
Tone, text length, wording… Here are 10 good practices to consider before building your chatbot’s knowledge base !
AI and chatbot in the e-commerce industry
The 100 billion mark is in sight! Over the last 15 years, the French e-commerce market has not stopped growing. It reached 92.6 billion euros […]
Natural Language Processing – how does it work?
Since 2016, chatbots are increasingly present on apps and websites, whether commercial or service, and even on intranets. They are equipped with increasingly advanced functionalities; […]
Zen, your Microsoft work environment expert chatbot
Ai³ and dydu launch the first chatbot that supports employees as they become familiar with, and master, their Microsoft work environment. A problem with Outlook? […]
Create your own chatbot with the new dydu platform
Create your own chatbot easily dydu is launching a new platform to create chatbots. Redesigned from top to bottom to be even more intuitive and […]
A bot via telephone? Everything you need to know about callbots
You may already have heard of callbots, new conversational robots that can be reached via telephone. Unlike IVRs, callbots dialogue with users in natural language. Read on to find out how.
Voicebots – simple gadgets or future technological revolution?
What exactly is a voicebot? If you missed the media frenzy surrounding voicebots, here’s a quick catch-up; a voicebot is a vocal conversational robot. They […]
Conversational design for an improved user experience
Far more than just a passing trend, virtual assistants have real advantages for both companies and end users Yet, sometimes users are disappointed; misunderstandings, poor suggestions, repetitions… Some bots clearly don’t live up to our expectations. To avoid user frustration, it is essential to work on your bot’s conversational design. Read on to find out how.