TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
TotalEnergies is the 3rd largest electricity and gas provider in France. It provides electricity and natural gas to more than 5 million consumers and businesses, […]
Are you overwhelmed by the number of incoming calls? Do you want to improve your customer experience by eliminating wait times and providing immediate answers?Callbots, […]
The launch of chatGPT has sparked a lot of talk about AI in recent months, whether in the news or everyday conversations. Chatbots and self-care […]
The car manufacturer Renault called on Dydu to deploy an internal conversational bot for its salespeople and sales managers. Stéphanie Lecomte, Head of Digital Transformation […]
Since the Covid-19 health crisis, we’ve entered a new era of consumption, where more and more purchases are made online.Consumer habits are changing, and customers […]
Over the past ten years, the digitalisation of communication methods and consumer practices has transformed the customer relationship. Today’s consumers are hyper-connected and expect companies […]
Consumers are said to use the phone less and less to contact customer services. Yet phone calls remain their preferred channel. Talking is three times […]
If you want your chatbot to be as efficient as possible, you need to integrate it with your users’ most popular platforms. After WordPress, SharePoint, […]