Medical Chatbot

The main uses of a healthcare chatbot

Appointment Booking

Considerable time savings for patients and healthcare professionals.

Practical Information

Address, opening hours, booking appointments

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Prevention and Health Awareness

Prevention tips, best practices, recommendations for preventive medical examinations, etc.

Orientation Aid for Healthcare Facilities

Information on available services, office locations or administrative processes.

Health Information

Covid-19 news, list of referral centers by location.

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Medical Chatbots in Figures

%

of patients prefer to get an answer from a chatbot rather than fill in a form on a website.

%

of healthcare professionals want AI to help them manage administrative tasks.

is the estimated market for healthcare chatbots in 2030.

The Main Advantages of a Health Chatbot

Revolutionize medical care with Artificial Intelligence

N

Automates and simplifies administrative formalities

N

Facilitates access to medical information

N

Reduces waiting times

N

Improves the experience of patients and healthcare professionals

HDS certification

Why you should choose Dydu

innovation

01

Proprietary solution

Patented and optimized algorithms for +15 years

sécurité

02

Security

✅ GDPR | Data hosted in France

no code

03

No code

User-friendly back office :
no technical skills needed

accompagnement

04

Support

A dedicated representative provides support at every stage of the project

innovation
sécurité
no code
accompagnement

01

Proprietary solution

Patented and optimized algorithms for +15 years

02

Security

✅ GDPR | Data hosted in France

03

No code

User-friendly back office :
no technical skills needed

04

Support

A dedicated representative provides support at every stage of the project

Chat with your patients wherever they are

Our conversational agents are deployed as close as possible to usage: whether via your website or mobile application, their customer space, instant messaging or other social platforms, customers find answers to their questions on the channel of their choice.

Facebook

Facebook

Instagram

Instagram

WhastApp

WhatsApp

By connecting the Dydu solution to your business tools, you can personalize bot responses and pre-qualify requests. In particular, we integrate with CMS, communication tools, CRM, ticketing tools, etc.

Facebook

Hubspot

Instagram

Salesforce

WhastApp

Zendesk

WhastApp

smsmode

WhastApp

Mailjet

WhastApp

Agendize

Trusted by

pwc
TotalEnergies
AFD
SNCF Connect

FAQ

What is a health chatbot?

A health chatbot is a conversational agent designed to simulate a conversation with users about their health. It can provide medical advice, analyze symptoms, book appointments and offer personalized assistance to patients.

    What are the benefits for patients of using a medical chatbot?

    A health chatbot offers several benefits, including access to 24/7 medical advice, medication reminders, and personalized follow-up. It also reduces waiting times for non-urgent medical consultations, and allows you to receive reliable information instantly.

    What are the different uses of a medical bot?

    • Practical information: Address, opening hours, appointment booking
    • Administration :
      List of required documents, issue of receipts or invoices, links to forms
    • Health information: Covid-19 news, requirements for certain types of examinations, appointments or vaccinations, list of referral centers depending on location.
    • Prevention : Advice on quitting smoking, managing stress, eating better, etc.

    Can health chatbots replace a doctor?

    No, a health chatbot does not replace a doctor. It serves as an assistance tool to guide patients, provide health information and suggest actions. However, it cannot make a definitive diagnosis or prescribe treatment without the intervention of a healthcare professional.

    Is a medical chatbot reliable for health advice?

    Medical chatbots are programmed to provide information based on reliable medical databases and validated guidelines. They are often used for simple questions or preliminary advice, but are not a substitute for professional medical advice.