Access to our solution enables you to implement and fully manage a customer relations, employee or citizen chatbot. This includes:
- the use of our admin console to easily create and manage all your content
- chatbox customisation, with our dydubox
- access to pre-defined analytical reports to monitor your virtual agent’s ongoing performance
- a ready-to-use knowledge base for Expert chatbots
Our pricing mainly depends on the expected number of dialogues.
Our subscriptions are on an annual, renewable basis and include:
- the licence to use the solution and its advanced natural language processing algorithm
- standard shared SaaS hosting in France (also available in dedicated version on AWS and Azure in the European Union)
- access to all our online documentation and video tutorials
- access to our support service, on working days between 9:30am and 6pm
- regular project follow-up
Optional
Depending on your needs, there are options to enable certain advanced features, such as:
- duplicating the use of your bot in another language or for different consultation spaces
- enabling bulk data import / export (always in compliance with GDPR)
- managing unlimited user profiles
During the implementation phase:
- training, knowledge base creation support, use of advanced features, connection to APIs, etc.
- continuous monitoring for the optimisation and improvement of your bot, our teams can offer personalised support
