Our dydu software operates with a supervised learning mode.
Supervised learning here means that the action of a human, in this case the bot’s administrator, is required to ensure that the bot understands your users. We use supervised learning modules. These modules aim to help the bot administrator manage and improve the business knowledge articles by providing suggestions for improvements according to matching, suggestions for knowledge that is too close, quality alerts, audit reports, etc.
The more the chatbot is used, the more it can learn with features that aim to help the bot administrator manage and improve its knowledge articles.